Suite 2, Stanley House Kelvin Way, Crawley West Sussex, RH10 9SE
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Are you an approved installer? Request programming software.
Programming Made Easy
With the latest range of HY-CAN products we are now able to offer the flexibility of programming your unit either from your PC (locally or remotely) or DTMF login utilizing the voice assist menu. Located on the HY-CAN board is a dedicated connector for interfacing with your PC, the connection is established using an AVIT USB2TTL serial lead.
Removing the need for site attendance means fewer trips by engineers in vans and so reduces pollution. By providing the installer with as much information as possible the majority of reported issues can be identified without the need for site attendance. A computer inside the Telguard records a host of information which the installer is able to download remotely.
This information includes which button on the panel has been pressed, duration of the call, details of any entry codes and all of this is timed and dated. Other more technical information is also available such as the operating voltage, the temperature of the system, relay status and any power fluctuations.
The installer has a secure procedure in which to access the information or we are able to support the product on the instruction of the installer from our offices during normal office hours Monday to Friday 08.30 – 17.00.